Please note! This will generate a Dutch document. Please click here for the English version.
Why do I need general terms and conditions for my web shop?
Sales conditions are of great importance to web shops. Dutch (consumer) law and European regulation prescribe certain rules that you need to take into account, such as those relating to return policies and complaint procedures. With the General Terms and Conditions for Web Shops on JuriDox, you make sure that you comply with these rules when you open your web shop in the Netherlands.
What do these terms and conditions cover?
Our General Terms and Conditions for Web Shops b2b and b2c allow you to arrange essential legal matters in relation to you customers, such as the conclusion of agreements and dealing with price changes, as well as the following matters:
- Right of withdrawal (return policy) for consumers or business customers
- Complaint procedure
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